Although not new to the diet industry, over the past year there has been a rise in complaints made from people who have been scammed when they have tried to buy a diet pill.
Often these scams involve trial products that trick you into signing up for an auto ship program where you will be sent a new package monthly along with an extortionate bill.
These types of scam usually involve some of the latest weight loss crazes, such as Raspberry Ketones and Garcinia Cambogia. With both ingredients selling in huge numbers following their appearances on the Dr Oz Show in the US.
If you have been ripped off and are feeling desperate then please follow the advice given in the article. We cannot guarantee that you will get your money back, but you cannot just accept the fact your money has been taken either.
Learn how to try to get your money back:
Cancel the contract
Before you do anything else it is important that you cancel the contract between yourselves and the manufacturer of the diet pill.
If you don’t want a product then you don’t want to have to continue paying for it.
If contacting the manufacturer or seller proves difficult then the next course of action is to cancel whichever card you used to make the payment.
This may seem drastic but in some cases is the only option to avoid future charges.
The next stage is to get as much information on the company that sold you the diet pills as possible.
Make a note of any contact information and make sure you read the terms and conditions thoroughly.
What are your rights?
If you buy online there are certain rules and regulations that must be met. Provision 7 of the Consumer Protection (Distance Selling) Regulations 2000 (http://www.legislation.gov.uk/uksi/2000/2334/contents/made) shows what information must be provided by the seller.
You should take the time to read this information, as if any of it is missing on the sales website then you should be entitled to a full refund.
Time to take action
If you have followed the steps above then you should be fairly well informed and are ready to try to get your money back.
Contact the company
To get your money back you will need to contact the company who sold you the diet pills in the first place.
You should explain what has happened and how you feel you have been deceived, before asking for a refund (Try to stay calm during this process).
You will probably start off speaking to someone in a call centre, but you must not let this put you off as you should try to get passed onto a more senior staff member.
It is important not to give up when contacting the company as they will try to stall you by putting you on hold or even hanging up on you.
Speak to your bank
If you have no luck getting a refund using the first method then you should then speak to your bank.
Again explain what has happened and tell them the money has been taken fraudulently.
You may be lucky and your bank will be able to get your money back for you, especially if the company in question has not used legal ways to take your money.
Unfortunately if the diet pill company have covered their tactics in their terms and conditions then there is little the bank can do for you except cancel any future payments.
Contact the Office of Fair Trading
If you had no luck getting a refund using the above techniques then it is time for you to contact an organisation set up to deal with these kind of complaints.
The Office of Fair Trading ensure that traders have to meet certain guidelines so they may be able to take action.
Leave negative feedback/reviews
Finally, if you have unfortunately not been able to get your money back using the above means then the only option left is to leave a negative review of the diet pill.
Although not really helping with your lost money, it will at least help others to see the truth behind these companies.
To avoid being scammed by these auto ship programs it is best to not sign up for them. However, if you have then you don’t have to accept your predicament.
It is to be hoped that the above methods will help you to get a refund. Good luck!