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Should you try the Yacon Root MAX trial?

Should you try the Yacon Root MAX trial?

Since being featured on the Dr Oz Show late in 2013 sales of supplements containing Yacon Syrup have grown.

Unfortunately this has also led to a rise in products that use slightly dubious sales tactics, such as those that involve trials and auto shipping.

Yacon Root MAX is currently being offered as a trial, but does that automatically mean that it should be avoided? Lets look at this supplement in more detail before we come to any conclusion.

Claims made by Yacon Root MAX

The following claims have been made on the Yacon Root MAX website:

  • Burn off unwanted fat
  • Boost your metabolism
  • Cleanse your body
  • Increase energy levels

Each of these claims are what you would expect to see on any website promoting a dietary supplement, let alone one containing Yacon Syrup.

We would have to look at what ingredients are used in Yacon Root MAX before we could verify them.

Ingredients of Yacon Root MAX

It is pleasing to see that Yacon Root MAX has included an image of their packaging for us to view its ingredients.

Often supplements will hide this important information so there is no way of knowing what benefits, if any will be experienced.

Yacon Root MAX contains 1000 mg of Yacon Root in each serving so if used alongside a healthy diet and regular exercise then you should expect to see some promising weight loss results.

Price of Yacon Root MAX

The main issue with Yacon Root MAX is its price, which is handily hidden away in the terms and conditions.

For the 14 day trial there is a $9.95 AUD charge to cover the cost of postage and packaging.

However, what you may not be aware of is that once this trial period ends you will be charged $129.99 AUD with further monthly charges thereafter.

These kind of sales tactics will surely leave some people unhappy and significantly out of pocket.

Is Yacon Root MAX a scam?

Although the price is available in the terms and conditions you should be wary about signing up to such an expensive trial.

These kind of offers are designed to get people to sign up without reading the terms and conditions, and once signed up there is very little you can do to get a refund.

Please leave a comment below if you have signed up for this trial offer.

Contact details for Yacon Root MAX

You can contact Yacon Root MAX either by phone on 800.051.206 or by email au@yaconrootmax.com

Alternative to Yacon Root MAX

An alternative to Yacon Root MAX is Yacon Root Pure.

The supplement, which contains 500mg of Yacon Root in each capsule costs just $75 AUD, which is considerably cheaper than Yacon Root Max.

Every order also comes with a FREE diet guide and 30 day money back guarantee.

Click here to read our review of Yacon Root Pure!

98 comments on "Should you try the Yacon Root MAX trial?"
  1. i thought i was only having a free trial… had no idea i was going to be charged per month… how do i get out of it? i cannot afford that kind of money…

    Reply
    • Hi.

      Please check out our guide on how to get a refund: http://bit.ly/1hhAjE7
      :)

      Reply
      • Thank goodness I Googled these products. I thought I would try the trial, and before receiving these products, was charged for another month’s supply, nearly $200!! I didn’t realise I had signed up to automatic monthly payments, holey moley! Not to mention the product took longer than a fortnight to get to my address, in which I was charged during that time, without even trialling it!! Cheeky!
        I’ve just sent them an email requesting their company to confirm that I have cancelled the contract and I wish to get a refund into my bank. I will let you know the response.

        Reply
        • Trying to cancel too but i can’t connect to the number from Australia!!!

          Reply
        • What a rip off , steer clear of this product these people are ripping people off . I too had no idea that they were taking money out of my account until recently & I am furious !
          There was nothing said about the monthly payments when I bought the trial.
          I can’t afford this sort of money for a diet pill that may or may not work.
          DO NOT BUY THIS YOU WILL REGRET IT AS I DO !!!!!

          Reply
        • Hi
          Total scam as with all of you above. Launhig fraud claim with bank!
          Go to scamwatch.gov.au
          Lodge a complaint goes to australian federal police. Let’s shut these scammers down!!

          Reply
    • I just found out I got over charged near $400 and I have been advised by my bank to cancel my card so they could get me a refund. They also said that it is a scam and they have had many complaints. My advice to anyone out there thinking about this trial is DO NOT do it. Look for a Gym membership instead :-)

      Reply
      • My bank done the same, my card got cancel and they said they had heaps pf complaints about this.. I got my free trial 3 days ago, amd yesterday they took out $200 lucky I keep and eye out… to anyone who wants to do this DONT DO IT… im going back on plexus slim, I know that works…

        Reply
    • I too thought this was a free trial and did not see the small writing this is there sneaky way of

      Trying to fool any people

      Reply
    • i had the same problem, i was charged $5.95 for shipping which is what was advertised… ”pay no more that $5.95″… then i saw withdrawals from my account for nearly $100! i simply rang them this evening and they have organised refunds to go into my bank within 78 hours.. they gave me tracking numbers and emails etc so forth. and they cancelled my “subscription” that i was not aware that i signed up for. call the company asap and explain your situation

      Reply
    • Hi Kerry
      The Advert that I followed on line said try Liso & Yacon for $5-95 each as a trial – no other charges. Two weeks after they took that money from my credit card I saw two other charges. One for $92-50 and another for $100-73. I’ve sent an email to them (today) with copies of my receipts for $5-95 each and I’m waiting to hear from them.
      I’m going to my bank to see if I can stop them from taking any more money from my card and I suggest you do the same.
      Pamela

      Reply
    • I was duped the same way. Just received my credit card statement and $97.99 and $89.99 has been charged to my credit card. So much for a “free trial”. Checked order and although it states that only charge is $5.95 per item, the extra debits appeared on my next month’s statement.

      Just called customer service and they told me that 2 further debits had been made to my credit card. An hour on the phone and they have agreed to refund 4 charges…I agree to 2 x $5.95 for the free trial I thought I had signed up for.

      WHAT A SCAM.

      Thanks for the info Jac…it helped a lot.

      Reply
  2. hi, I purchased yacon root max & liso cleanse on the 27/2/14. this is suppose to be a 30day trial so why have you taken $89.99 out of my account on the 18/3/14???? when I received this product, there was no invoice to say when I had to pay. why did I not get an invoice. I now am in debit with my bank. I expect a full refund of $89.99 asap if not I will b taking this matter further.

    Reply
    • Hi Tania.

      As we are not associated with Yacon Root MAX in any way you would need to contact them for any issues. This review simply serves as a warning about the payment terms of this product. :)

      Reply
    • Today, 27/3/14 I received my credit card statement and $89.99 was taken out without my permission and two weeks earlier $5.99 which is what I accepted for the postage of the free trial Yacon Root Max. I called 1800 051 206 number on the bottle which I believe is overseas and the lady told me very nicely that it was in the terms and conditions, BUT, she would gladly refund me 70% being $62.99 back into my account or I can return the unopened bottle and get a full refund…..so to save time I accepted with a confirmation email to follow from them.

      Apparently the terms and conditions, which I didn’t see, mind you, I am very careful to read everything, apparently, states if I call them within 14 days to tell them I am not happy then no further costs would be charged………This was the first thing the lady on the phone asked “Have I called before to tell them I was not happy with the product?”

      I am really tempted to call my credit card and tell them the charge was not authorized but for $27 I won’t waste my time, I feel a little justice in the deceit by letting you all know.

      Reply
      • Hi who did you contact to get a refund I havent even received my product and they have taken the money out robyn

        Reply
    • Hi did they reply to you?

      Reply
    • hi i had the same problem, i was charged $5.95 for shipping which is what was advertised… ‘pay no more thatn $5.95″… then i saw withdrawals from my account for nearly $100! that was just for the yacon root, then i got charged for the liso cleanse too… i simply rang them this evening and they have organised refunds to go into my bank within 78 hours.. they gave me tracking numbers and emails etc so forth. and they cancelled my “subscription” that i was not aware that i signed up for. call the company asap and explain your situation. make sure you get incident numbers & tracking numbers

      Reply
  3. Hi I got a trial of yacon root and liso cleanse for 5.95 each

    Today my bank account has been debited with 89.99 I did not okay this to come out of my account

    I DO NOT want anymore of this product feel I have been tricked to purchase this product. Not Happy!!!!!!

    Reply
    • as ive said in 2 previous comments, long story short, same thing happened to me, i saw the withdrawals this evening, rang them straight away and its being fixed and im not going to be billed monthly (which i wasnt aware would happen in the first place) cancel it asap and order as you want. the customer rep was very helpful to me

      Reply
  4. On the 24-2-14 i received my free trial of the Yacon Root Max and Liso Cleanse,,Then on the 11th of march2014 you took $92-69 out of my account then on the 17th of March you took another $92-69 ,,i don’t understand my i have to pay for a free trial.. I would like my $185-38 refunded back into my acccount. How do i stop you from taking money out without my consent..I have not received anymore of the product and will not be ordering any future products,, i am on a pension and can’t afford it.

    Reply
    • Hi Valma.

      You would have to contact Yacon Root MAX to cancel your account. I do not work for them so would be unable to help. :)

      Reply
      • So who do you work for? How do you know you are buying an authentic product?

        Reply
        • Hi Christine.

          I don’t work for anyone. I am an independent reviewer. :)

          When looking for a product I look at its ingredients and cost. To gain trust look for products that have ‘trust’ seals such as Trusted Shops and Geo Trust.

          Reply
  5. everyone is complaining about the withdrawal of money but no one said anything about the results
    is it really that efficient ?
    do you loose weight the way described ?

    Reply
    • I have now been on this product over two weeks. After being scammed by them I received my 60% refund and decided to still give it a go. The cleansing tablets have not cleansed me at all. I started with the one tablet and increased it to two, it has not made a difference. I am lucky to go to the toilet two times a week! As for the yacon root max, which I have taken in conjunction with the liso cleanse, I feel bloated, my energy levels have not increased, my appetite has been the same And I have certainly not lost any weight, maybe even put some on…… It was bad enough I got ripped off, now to find the product doesn’t even work I am even more disappointed. PLEASE DO NOT WASTE YOUR MONEY!!!!!!!!!!

      Reply
  6. How do you contact yacon Root MAX. I have tried and the website is no help whatsoever. Also tried to call the number given but came back with not a known number or not enough numbers.

    Reply
  7. As with everyone else above I have also been scammed by this company. I called the number 1800 051 206 where I spoke to a lady who just sounded like a robot and could not speak English very well. After much debate, where I remained relatively calm, she agreedt o refund 60% or if I returned the product I would get a full refund.
    Be very careful with this. I received the product on day 14. As susy said above, she was quick to quote the terms of sale, which I never saw on the screen, and I must say I am usually very careful with these products also. Not sure how I could ever prove it was not on my screen….. If I hadn’t checked my bank account they would continue to take monthly payments outs as they would assume I was ‘enjoying their product’ given I had not called them. Usually if you do not call within the 14 trial period you will not be offered a full refund unless you obviously jump up and down like I did. I didn’t even receive my product in the 14 days so I am not sure how I could of even called them to let them know I wasn’t happy. Apparently the terms also say if you haven’t received your product in 14 days you should call them so they can extend the trial period.
    Anyway, hard lesson to learn, I hope everybody reads this feedback and knows what they are getting into.

    Reply
    • Hi there this has happened to me to. Can you confirm that once you spoke to them you are no longer receiving the monthly charges?

      Reply
    • I have encountered exactly the same service as this customer. I read every word under the terms and conditions and you are spot on there was no mention that charges will apply after 14 days. So don’t feel you have misread anything. I have made 3 phone calls to the Call Centre and awaiting ‘return mailing address and a refund return number, I will not accept 60 percent refund I want all my money

      Reply
  8. What are their hours of work? Because I’m trying to call that 1800 number and it says it’s a 24/7 number but when I call it .. It says that ” it’s outside business hours.”
    I need a
    Refund as I’m not happy.. They charge me 89.99 before I even received the product.

    Reply
    • I called on Anzac Day about 2pm. When I called the first time it advised I had connected to an American number and would be charged as such. I hung up and tried again 20 minutes later and immediately connected with someone. Not sure where she was but knew Australia, where NSW was compared to qld. My phone bill may be a surprise!

      Reply
  9. Hi i am really dissappointed as this yacoon free trial has billed me n i dnt have the product sent to me..and even took $89.95 taken frm my account. There wasnt a fine printor a warning sign when i looked it up on my phone. Im wanting a full refund and i want. out cos im nt happy wif this scamming service. Who do i get ahold of someone?? ;(((

    Reply
  10. I ordered the product on 10 April 2014 and was debited 89.95 for the yacoon and 90 something for the lisocleanse. I did not sign up for this and have not even received my free trial yet.

    Reply
  11. We got charged for the trial run on the 11 April and on the 26 April another 189.90 for products we never received , tried to email the company and no reply.
    Don’t waste your breath …seams to be one of the scams

    Reply
  12. This happened to me just today the best thing to do is call ur bank and get issued a brand new credit card that way they cannot deduct any fees. My bank told me this has happened a lot

    Reply
  13. I have tried many diet suplements over the years, and none of them have worked.
    I have struggled with weight loss in the past but there is one thing i do that really helped.
    With the average diet you do not get enough fibre, which you need to push everything through.
    Basically I bought psyllium husks, and slippery elm powder (you can get them from any health food store)- mix them both together in a glass of water before breakfast and dinner and i guarantee you will see results. Mixing in seeds (flax,chia,sunflower, etc) with natural yogurt and blueberries is an excellent start to the day, gets your metabolism started and is good for energy (maple syrup in small amounts is a good sweetener for natural yogurt if you cant do it plain)
    I also started drinking black coffee as apposed to milk/sugar coffee as milk has a lot of calories, and also cut out bread (unless rye and only in small amounts, never after 3pm).

    If you have the self dicipline, cut out gluten all together. All up from following this, and also exercising a minimum of twice a week, I lost 8 kgs. – diet pills are a scam

    The only thing that I found was good for energy levels, was green coffee beans (high concentration only)

    Reply
    • how much cheaper is it to buy the powder and lose weight your way i have tried every way to lose weight.. plz email me

      Reply
  14. I have also been scammed and just reading these posts Im not sure how to get a refund either ….NOT to mention I still HAVENT received these two trail bottles yet …NOT HAPPY !!!

    Reply
  15. As with everyone else above I have also been scammed by this company,I purchased yacon root max & liso cleanse on the 11/4/14. this is suppose to be a 30day trial so why was $89.99 taken out of my account on the 29/4/14???? when I received this product, there was no invoice to say when I had to pay.

    Reply
  16. I have also been mislead by this 5.99 trial offer they should be held accountable for misleading people i received my supposedly trial bottles a couple of days before they hit my account with full charges i didnt even get a chance to try the product so i hope people read this and dont fall for this scamm. i will be trying to get a refund for sure NOT HAPPY AT ALL !!!!

    Reply
  17. I am like the rest iof you pissed off. I only got my FREE trial 2 weeks ago and a couple of days later $200 and something came out of mycredit card.I believe the ad said a90day trial.I will try the 1300 no. And if I get no satisfaction,Iwill change my card too?I can’t even say one way or the other if it is going to work as I haven’t even tried if. First time I have ever given my card out on the web.

    Reply
  18. SO MUCH FOR A FREE TRIAL I HAVNT RECIEVED A THING, THE TRIAL MONEY $5.95 X 2
    WAS TAKEN OUT OF MY ACCOUNT ON 18th APRIL, NO MENTION OF ONGOING COSTS
    BUT YOU HAD THE CHEAK TO TAKE $100.92 YACON ROOT MAX AND $92.68 LISO CLEANSE OUT OF MY ACCOUNT ON THE 5th MAY. MY BANK AND THE ACCC ARE LOOKING INTO IT NOW SO HOPEFULLY I WILL GET MY MONEY BACK AND THE ACCOUNT HAS BEEN CLOSED. CONGRATULATIONS ON A GREAT SCAM.

    Reply
  19. This has just happend to me ,i rang them and they said when i recieve the payed order if i dont want them simply ring us up and tell us you are returning them and we will refund you the 97.99. Ps. I think these tablets have made me very bloated and im eating more wt

    Reply
  20. IN REGARD TO MY PREVIOUS COMMENTS I STILL HAVE NOTHING AND IF YACON AND LISO ARE READING THIS PLEASE CANCEL THE CONTRACT I AM SUPPOSED TO HAVE.
    I CANNOT FIND ANYTHING ON MY PC THAT RESEMBALES A CONTRACT AND I CERTAINLY DID NOT SIGN OR AUTHORIZE ANY MONEY TO BE TAKEN OUT OF MY ACCOUNT EXCEPT THE TRIAL OFFER OF $5.95 X 2. THE MORE I READ ARE FAIL TO SEE ANY SATISFIED CUSTOMERS. IT IS ALSO A WASTE OF TIME TO TRY AND CONTACT THE CUSTOMER SUPPORT BY EMAIL OR PHONE YOU GET NOWHERE. SO JUST SEND BACK MY MONEY AND I CANT RETURN ANY PILLS AS I HAVE NEVER RECIEVED ANY.

    Reply
  21. RE MY TWO PREVIOUS MESSAGES, AFTER MANY ATTEMPTS AND HOLD ONS I FINALLY GOT THRU TO YACON ( I PRESUME VERY HARD TO HEAR AND UNDERSTAND) IT APPEARS MY TRIAL OFFER LEFT ABOUT 4 DAYS AGO AND WOULD YOU BELIEVE THE
    $193.60 FIRST DELIVERY LEFT 2 DAYS AGO. THEY REFUSED A FULL REFUND BUT GAVE ME 60% REFUND WHICH I WONT HOLD MY BREATH FOR. THE CONTRACT HAS BEEN CANCELLED AND NO FURTHER PAYMENTS WILL BE DEDUCTED FROM MY ACCOUNT. I DO NOT TRUST THEM SO I HAVE CLOSED THE BANK ACCOUNT, AN INCONVENIENCE I COULD DO WITHOUT BUT SAFER AND CHEAPER, MY ADVICE IS THE SAME OLD BUYER BEWARE AND I FEEL THESE PEOPLE ARE EXCPERTS AT THIS GAME.

    Reply
  22. TAKE NOTE; I BELIEVE IT ALWAYS IS A SCAM AND WILL BE RIPPED OFF IF YOU GOTTA PAY BY MASTERCARD OR THEY NEED YOUR BANK ACCOUNT DETAILS THATS WHY YOU CANT JUST SIMPLY SEND A MONEY ORDER LIKE PROACTIVE THE SKIN PRODUCT I JUST SEND THEM A MONEY ORDER EVERY MONTH AND WHEN THEY RECIEVE MY MONEY ORDERTHEY SEND ME OUT MY PRODUCTS.. TAKE NOTE ANY WEBSITE ASKS FOR YOUR BANK DETAILS OR FREE TRAILS IS A SCAM SCAM SCAM…

    Reply
  23. Same as everyone above. Received both Yacon Root Max and Lisocleanse as trial then 14 days later was charged $100.73 for Yacon and $92.50 for Lisocleanse . Spoke to Bank and have to contact supplier advise I do not want these products as they don’t work. Feel embarrassed that I got caught but didn’t see any conditions that I had to take up offer. If no satisfactory reply from supplier, my Bank will stop further payments, however I think I am left with a near $200 debt to pay off on the pension. NOT HAPPY!

    Reply
    • i too was scammed i signed up for free trial and they have been taking out payments for something i havnt received and without my authority.have contacted my bank will be trying to get money back.will be cancelling my card.

      Reply
  24. I too have been scammed. I stupidly ordered the two free trial bottles after reading a story from the supposed editor of Australian women’s fitness magazine. I honestly thought this have it some validity. No free trial bottles arrived and on the 10th of May, $89.99 and $97.99 was taken from my account. My bank said they could do nothing and to contact supplier. I got the same response as most of you I would say but I refused to accept this. I did not hang up until they agreed to refund 100% of my stolen money. Had that not been the case I would’ve gone to a current affair, the police, office of fair trading, you name it. $200 to me is my kids food for a fortnight. I have been assured that the money will be back in my account within 3-5 days. Fingers crossed
    Contact numbers for Liso Cleanse is 1800 051 206 and for Yacon Root Max 1800 612 071

    Reply
  25. I also get charged by 78 $. I am dialing 1800 051 206 and 1800 612 071, But system saying number doesn’t exist, Can any one please help me out.

    Reply
  26. Me to, I have not received the samples I ordered 3 weeks ago $5.95 for liso cleanse & $5.95 for yacon root, I just looked at my credit card statement and they have taken $89.99 & $99.99 from my card, I wish I had read this page before I ordered, these people are low life scum with absolutely no morals or ethics, KARMA will catch up with them and I hope its big time.

    Reply
  27. Unfortunately I am also a victim of this scam. Thankfully I bank with ANZ. They cancelled my card to stop any further debits. But with ANZ falcon they protect you from any fraudulent or unauthorized transactions. I put through a transaction dispute and they investigated and returned my money.

    Reply
  28. I saw your site too late…I did the order 3 hours ago and after I saw is a scam I emailed them straight away! I don’t think they will cancel the order..what could I do in order to avoid any charge? Should I delete my card and do a new one? It would be enough? And how could I request the return authorization when I receive their products? Thank you

    Reply
    • Sophi…I ordered and then something made me research further and I found this site. ..I called my credit card provider straight away …the charges for the samples 5.95 x 2 had already gone out but they cancelled my card and reissued so no further charges could be deducted…I would definately recommend you cancel your card now….the samples arrived today but not sure if I will bother with them now.

      Reply
      • Sandie! Just did the same yesterday! I cancelled the card and explained the situation to my bank! Also, I called them straight away telling that I cannot use their product and to stop the process. They told me that they cannot stop it and I will receive the products. After, I will have to send them back..I don’t wanna spend anything more for this scam! So I think I will trash them straight away!

        Reply
  29. I had a bad feeling as I was filling out the order forms for the two “free” samples of yacon and liso …. As soon as I received the emails confirming the shipping payments had been processed I immediately knew my gut instinct had been correct – scammed!!! Luckily found this site and convo thread and within minutes was on the phone to my bank (in tears) explaining the situation. They stopped all further transactions and are issuing a new card. The shipping fees have been deducted but luckily that is all. I am so thankful I rang my bank in time!!!
    Good luck to everyone who wasn’t as fortunate. I hope u can regain the funds scammed off you. Still feel physically ill even tho it’s been resolved!! What low life’s these people are!!

    Reply
    • Yep, always trust your guts! I felt the same after buying them..this is a good lesson, always do a research BEFORE buy anything suspect online :)

      Reply
  30. I also have been scammed. My husband just cancelled my credit card today after finding they took $92 for Liso cleanse and $100.39 for Yacon root on the 16/5/14 as well as the original $6.13 per bottle on 2/5/14. I only received the bottles a week ago and it does absolutley nothing at all! We tried ringing the 24/7 phone number but the message says to ring back in normal office hours (american I presume) So I emailed them today to cancel and demand a refund but cancelled my credit card just in case they continue to take out money. I will be trying to ring them again and returning what is left of the bottles and demand a refund. As mentioned by others there is nothing to say you will continue being charged when you sign up for the trial and I too read these things very carefully. Work hard in the gym and eat healthy – there is no such thing as melting fat with supplements!

    Reply
  31. I’m wondering how I actually cancel everything. I, unfortunately, placed my order on 29.04.2014 and still have not even received my trail products. Fortunately, I found this site and got onto them a few days after placing my order to cancel the order/sneaky subscription.
    After talking with them, I discovered I can’t cancel my order as the product has already been shipped and I also cannot cancel until I have received the product and returned it – huh?!
    Long story short, I’m worried if I cancel my credit card and don’t return their product/s (that are supposedly being shipped and in which I’ve told them I’m not interested in) that they will forward my details to a debt collection/bad creditor type of thing. Is this likely to happen?

    Reply
    • Im afraid for that too! I received the products last week but I don’t want to spend more money because I have to ship it back.. I don’t know if there’s a way to be sure! :(

      Reply
  32. My order has not arrived I ordered it on the 21/05/2014 was the free trial where I needed to pay just $5.95 for delivery my order no is 461769 I was told that I would receive it by the 25th it is now the 29th. Can you please advise me to when I will be receiving it Thank you

    Reply
  33. Only received my sample bottles today, (monday) However I had four calls from the bank yesterday and eventually a real person called me back. Guess what? The bank computer noticed something wrong as I was charged over $150 from a pharmacy in Monaco. Monaco???
    Anyway the bank cancelled my dredit card, so they won’t be able to charge me any more. So, Ladies, get in touch with your bank straight away, and cancel your credit card and tell them you have been scammed

    Reply
  34. I too was deceived by the “free trial”. My bank account was debited before the 14 day trial was up. I did get through on the number 1800 051 206 – the second time. The man said he will give a 60% refund, and not send any more. He also said they take the 14 days from when I ordered, not from when I got the product. I also sent an email. And cancelled my card.

    Reply
    • Will you send back the product when it will arrive? Because I received it but I’m scared if I don’t send it back they will “chase” me! I already cancelled my bank account and card

      Reply
  35. The people behind this scam have been doing this for years now under different guises. 3 years ago I requested a so called ‘free trial’ of some teeth whitening products same sort of deal as this where you had two products to trial and the claim was to use them both in conjunction for better results. It all looked very authentic like the Yacon Root Max adverts but the end result was the same after giving my credit card details to these mongrels supposedly for the freight from the states they immediately took out the cost of the freight plus the monthly rate for the two products I think it was around $40 AUD each. By the time the stuff had arrived I had researched and brought up blogs of many other disgruntled customers who had been duped by the so called free trial the consensus advice was don’t waste your time trying to cancel the product just cancel your credit card immediately or the products just keep arriving and payments taken off the credit card. It seems now they are offering some kind of a refund which is slightly better than previously but the scam is once you have given your credit card details there is absolutely NO chance you won’t be charged for the product. If you think about it they may give some refunds but even 40% of $130 is $52.00 and that’s the ones who can be bothered to keep ringing that number they rarely want to answer. The worst thing is that the adverts are all over the internet on many of the most frequented commercial sites such as ninemsn etc which gives you a feeling of authenticity.Those running these adverts whether it’s teeth whitening, anti ageing cream, weight loss… or magic beans! they don’t care whether the product works or not the scam is getting your credit card details and taking payment for the so called freight of the free trial. These people must be extremely wealthy by now and it’s going to continue until someone overseas (I think their based in the US) closes them down. Let’s wake up Australia!!

    Reply
    • I too have been charged $92.50 for Linocleanse and $100-72 for Yacon Root…which I did not authorise. I have been onto my bank and cancelled my credit card.
      Is there an Australian contact number to complain too….

      Reply
  36. Hi guys,,,we got stung by these crooks as we’ll…$5.99 free trial and then noticed nearly two hundred out of my account three weeks later…rang them and was told we should have read the fine print…ended up with a 60% refund, it is supposed to be back in my account in seven to ten days??also got confirmation email from them canceling all future orders..(nice of them..lols ) will not get caught again by these thieves ,,,please stay well away from them and only use paypal. Cheers and good luck to all..
    .

    Reply
  37. Hello,
    I too fell trick to this product. Which is really my own sill fault. My question is though- has anyone actually trialled the product? I have not ordered pharmaceutical products online before and am a little concerned of the standard of the product.

    Reply
    • I feel like a total fool to be stung by this scam. I picked up the link from the Dr Oz Website which is why I thought it was legit. There are no mention of terms and conditions etc and I will be taking this complaint to the Australian Ombudsman as well to see what else can be done to close it down. I believe this company may be Indian based as the person on the dodgy phone line was Indian. They have told me I too will get a 60% refund and all further orders will cease. I will be monitoring my account closely to see if this indeed happens.
      I am also very dubious about using the product as I don’t believe it contains any of the ingredients they indicate that it contains.
      Be interested to hear if anyone has had any success with this product doing what it claims to do.

      Reply
    • I bought these products and read fine print after giving card details. Decided to give a go out of curiosity and am pleased with results! I have lost around 3 kgs in 4 weeks and feel a lot better, so much so would like to keep on the products, but not the way they sell it!
      Any ideas where you can actually buy straightout/
      I have cancelled my credit card in meantime!

      Reply
  38. Hiii I ordered this prouduct and paid through my card I hav not received my product yet its been 1week and 2days.
    I blame myself as I should hav known its a scam…
    I’m goin to change my bank account as I think its all a scam…I oredered it on the Friday 6th of june and the receipt confimation said it wil be delivered on the Saturday 7th june… wot is this I would like a explanation thanks..

    Reply
  39. I wish I had found this website before I too got scammed by them. I have contacted my bank and cancelled my credit card. Hopefully my bank will organise a refund for me for the payments that came out being $97.99 & $89.99
    I did get through to this fake company but it was very clear that this 1800 number actually goes to a mobile phone which continued to cut out.
    Not only that but there is no way I am going to take these tablets as they are fake.
    They claim they are made by a company called Nutrica but they are not. I have looked at Nutrica’s webiste and this is not one of their products. Not only that but the address on the container does not belong to Nutrica.
    Does anyone know who you can contact here in Australia to stop this scam and have them investigated?

    Reply
  40. Total scam! Doesn’t work. Call your bank and cancel your card asap!

    Reply
  41. ***********SCAM ALERT!!!!**********
    If you see the suggested page or ad for A weight loss and colon clense products called Liso Clense and Yacon Root Max, please don’t buy into it. Its a bullshit scam!

    Firstly It claims to offer a “free trial” and all you pay for is the postage and handling all claiming to be products made I the USA Which is $5.95 per bottle. So you also pay that amount twice.

    I was ok with this. Until I realised what had happened after my purchase.

    Secondly I read the terms and conditions (which conveniently are aren’t available to read unless you really go hunting for them) It then continued to say that you have just automatically signed up for the whole “Program” and after 14 days they will keep sending you this stuff and taking up to $100 straight out of your account every month!

    Totally shameless. I just read a review here on what has happened to many other hopefull people.

    Turns out it truly is bullshit so please don’t by into it because once they have your card details they will keep charging you card.

    Cleaver scam but I saved myself just in time by calling up my bank and canceling my card before they could take the full amount.

    Please share this information with people. Forget about internet based supplements!

    LiLi ♥

    Reply
  42. Biggest scam ever. They should not be allowed to continue operating. They billed me with the full amount before my 14 day free trial even finished and in fact I had only been using it for a few days. Apparently your 14 day free trial begins from date of order. How crazy is that. To add insult to injury I didn’t lose an ounce and in fact I put on weight. Totally disgusted with this company. I will never order anything like this online again.

    Still arguing with them about a refund. Would be really great if I could get someone that spoke English

    Reply
  43. Free trial that has cost me $192 so far however I have cancelled the card and with a little luck the bank will reverse these charges and with a little more luck they will be taken to court as scam artists that they are.How could you say that you have a contract with terms and conditions that are not displayed

    Reply
  44. I was suckered also into buying this product. I paid the $5.95 for each the Yacon Root and the Liso Cleanse. I found today that $89.99 had been deducted from my account. When I paid for this my gut although not good enough to let me know not to buy it, did get me to pay for it from my debit card, not credit card. When the deduction was made I went to the bank’s atm (its a Sunday) and withdrew the rest of my money just in case another amount was deducted. Now I have to contact my bank tomorrow and see what I can do. I think they can block them from any further payments. Hopefully I can recoup my money already paid.

    PS the stuff doesn’t work at all.

    Reply
    • Hi I was also caught !!! Rang and told them I hadn’t ordered any more ,money had been taken out of my acc. They said they would refund me part of money or I could send it back and get full refund .I said I’d keep it and they where to refund me 112.78 .that was back early May .then couple of weeks ago realised it hadn’t been done .couldnt remember ph no.as no inv. luckily I saw all the comments on this & just rang them .got a woman ,very hard to understand ” . She checked up ,said it was just done yesterday ( refund ) apologised .said it was done now ,will be in my acc 5 working days .( can’t wait to see ) so glad I saw all your comments ,ps ,stuff didn’t work for me either !!!!

      Reply
  45. Kerry you can report them to scam watch I also didn’t read terms and conditions have cancelled order and sent product back to address they gave me but has just been returned to me as unknown there hve contacted them and told to keep it and no more will be charged to my account after reading above comments hve cancelled my MasterCard don’t trust them bank told me they are using several different names.

    Reply
  46. I got caught too . They sent me another lot and charged me ,just took it out of my acc. I rang and told them I didn’t want anymore so they said they would put refund into my acc. I had forgetten about it till I saw all your comments on here .Just rang them and the lady said it was done yesterday .I rang about it back in May !!! It is now supposed to be credited in 5 working days .Cant wait to see if it is .!! So glad I saw it all on here .!!! PS ,it didn’t work for me either !!!

    Reply
  47. I got caught too!! The whole thing is a scam. Cost me 2 x $.5.95 postage & handling then 2 weeks later they have charged me a further $187.98 with no authority to take this money from my credit card. I have had no response from the company regarding the refund I have requested. I should have known better but have not had any problem with any other company. Also the product does not work!!!!

    Reply
  48. BEWARE …. THIS IS A TRAP… SIGN UP FOR THE TRIAL AND THEN GET BURNT FOR $200 14 DAYS LATER…. THEY THEN OFFER YOU A 60% DISCOUNT WHEN YOU ASK FOR A “RETURN AUTHOURISATION NUMBER” ….ITS ALL IN THE FINE PRINT … BUT ITS DECEPTION …… THEY SHOULD BE SHUT DOWN …. ALL RETURNS GO TO A THIRD PARTY DISTRIBUTION COMPANY IN SMITHFEILD NSW…
    MY WALLET IS VERY SLIM NOW !!!!

    Reply
  49. Lesson learnt, I wont use anything other than paypal again, I signed up 3 days ago to this too…just flicked off a couple of emails and rang the 1800 number only to be put through to an American call centre (i’m in Tasmania, Australia) they stated they couldn’t cancel the subscription until I had received the product in the mail which he stated could be upto 10 days as it’ll have to clear customs….note the free trial period is only 14 days before they start charging…he has extended my trial period, not sure how long for though?? oh and then tried to sell me other products at 70% off…

    I said i’d wait 7 days then ring again, I can’t cancel the subscription or payments until I receive the trial product….fingers crossed it turns up before they start taking payments out

    Reply
  50. Absolute SCAM. I am very careful what I buy on line (if anything) but got duped as when I looked up Yaconroot and Lisocleanse separately from the Free Trial advertisement, the reviews were glowing…wish I had seen this page then. I accessed the website through the Dr Oz link on Ninemsn (maybe Ninemsm should be made aware of the scam).

    I spent over an hour on the phone to “Customer Service” this afternoon and have the name of the person who after my stating repeatedly that I only agreed to pay $5.95 per product for a FREE trial, ‘said’ that the 4xcharges made to my account (I did not know about the July charges) have been refunded to my account and should appear within 3-5 business days. I also rang the bank but I am loathe to cancel my card as a number of regular debits are attached to the card and it is a pain in the butt having to reorganise them on a new card. I will call the bank back immediately if the refunds do not come through and lodge a ‘dispute’ with them. I may have to cancel my card at that point but hoping not.

    Reply
  51. Just received email confirmation that all unauthorised debits to my credit card have been refunded. I will now watch my bank to make sure they come through and no further debits are made.

    Reply
  52. Hi all of the above people I got caught to but I first went to the bank and cancelled my credit card yes it stuffed me around until I got the new card I also placed a disputed transaction with the bank they are investigating it for me to try and reverse the transaction I also emailed them on
    au@yaconrootmax.com calling them a scam artist as well a thief and other words that were descriptive of their behaviour. They first referred me to their terms and conditions that I agreed to I then got about telling them that the terms and conditions should be in a place where the can be read I also reminded them it was illegal in this country to take money from an account without authorise I continually called them a thief and a scam they offered me 60%,I refused they then offered me 70% I refused they then said return the product and they gave me a return address and a promise of full refund once I gave them a tracking number this I have done now waiting on their promise to be fulfilled just keep telling them that they are scams and a thief and any other word that describes there behaviour I am also going to the bank to day to show them my paper trail which may help others get a refund as well I will also give the bank this web site for their perusal
    regards Noel

    Reply
  53. A BIG SCAMMMMMMM…
    HAS ANYONE GOT A REFUND YET ?
    THEY QUOTE THEIR COMPANY ADDRESS AS SMITHFEILD NSW …. BUT THIS IS THE DISTRIBUTION COMPANY.
    HAS ANYONE APPROACHED NSW CONSUMER AFFAIRS ??
    MY CREDIT CARD WAS DEBITED AND ALSO CHARGED FOR INTERNATIONAL CONVERSION FEES SO I SUSPECT THEY ARE WORKING OUT OF THE USA.

    Reply
  54. I too have been caught by this company,I checked my bank account tonight and found that two payments were taken out,one for 97 the other 89.I called up my bank and they cancelled my card and also put it through to the fraud department.I was told I had a good chance of getting my money back.I then went and phoned up this company and spoke some foreign woman I could hardly understand.I was told the trial was from 14 days and started on the day of my order.Also,because I had called them up before the 14 days they would return 60% of my costs.This would only be $112,not good enough!These pills are extremely expensive regardless..I had no idea I was going to be charged this amount for these.I could not believe this woman asked me if I was satisfied with her help,I said to her no,I am not,I want my money back but she continued to repeat that she could only give me 60% of it back.I told her I had cancelled my card and it was now being handled by the bank.The woman told me that she could only transfer the 60% to the original bank account….I said but you cant!it’s been cancelled!Well now I am hoping my bank can get my money back.I feel like a fool,that I was sucked into such a scam and never ever again will I sign up for any of this garbage again online.I got the link through a facebook add!!!!How nice it seemed,how happy I was thinking I scored a bargain only to learn I had been ripped off just like others on here.I now have to wait patiently to see if I can get back my money through the Commonwealth Bank….if not I now have $50 to do me for two weeks.I am guttered.

    Reply
  55. Many, many thanks to this site for information regarding Nutrica Yacon Root and Lisocleanse. I wish I’d found it before being duped by the scam. Thanks, too, for all the people who’ve shared their stories. Like you I fell for it and felt useless, alone, and violated. I don’t feel as bad now. I’ve cancelled my card and must wait until the payment goes through before seeking a full refund. From all the remarks here it seems the best way to go for a full refund. Good luck to each and every one of you still battling!

    Reply
  56. Wish I’d read all these comments before I got stung, being a pensioner I couldn’t afford to lose money,
    Please contact your bank, they know all about this scam, they will be able to get my money back (thank goodness) it involves having to cancel your card etc, but it’s worth it,

    Terrible people,

    Reply
  57. I got done in this one too… I just contacted them and was surprised at how helpful the lady was.. After a bread explaination the women said they would cancel and refund 50%.. When I said I wasn’t happy and wanted to speak to a supervisor she agreed to refund the amount in full.. And I made sure I got a name and an order number.. Just in case they screw around!! I’m glad I found this site otherwise who knows how long this would have taken to sort out..

    Reply
  58. I’ve been scammed $98 AUD too. My bank said they have seen this so many times. Had to cancel my card and get a new one as they will keep taking the money out the bank advised!! FRAUDSTERS – I never even received the tablets!

    Reply
  59. Hey all I got the full refund just keep punching them I will now go to fair trading and Accc maybe they can shut them down

    Reply
    • Hi Everyone
      I posted earlier (2 July) that I too was taken in. Today’s the 17th and I have received back ALL of the $193-23 that they took from my credit. It’s better to ring through the day on 1800051206 and speak to someone in person. What they did was refund 60% at first with a confirmation email that once they received a tracking number for the return of their goods they would refund the other 40%, which they did. Good luck everyone!
      Pamela

      Reply
  60. Warning, they’ve just taken all of my wages out of my bank, FUCKING PISSED OFF! STAY AWAY FROM IT

    Reply
  61. Thank fully I found this review and read all you comments. I have just purchased this product, like all of you $5.95 trial sounded to good to refuse. I had no idea it was then going to cost me $90 to keep the product!! I contact the robot sounding lady and after listening to a lot of rubbish, she told me I can return the product unopened and I want be charged. so now instead of costing me $5.95 it will also cost me the return postage price and I never even got to try the product!!

    Reply
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